Use FLOW to harness the power of your business

Optimise, digitise and transform your business processes with Blackboard's FLOW process digitisation software.

Use FLOW to harness the power of your business

Optimise, digitise and transform your business processes with Blackboard's FLOW process digitisation software.

harness the power of your business processes

Efficient Management and Digitisation
of your Business Processes

FLOW is a no-code, workflow, case management, and process digitisation tool that was built with a “process first” approach to help clients implement the most efficient business process management solution for their business.

FLOW caters for CRM capabilities, process enable and business metric tracking against KPIs.
Optimise your operational effectiveness

FLOW allows clients to digitise their workflow and build process-driven applications. The cloud-based platform is completely customisable and clients can choose from ready-built templates or build their own workflow templates on the go.

The digital workspace includes:

  • Activity tracking
  • Reporting and data visualisation 
  • Process digitisation and automation
  • User Workflow and assignment of activities
  • Progress tracking and lead time management
  • Business metric tracking of actual vs planned KPIs
  • Customise processes according to business-specific needs
  • Customer Relationship management

Progress Reporting

Create Digital Forms

Monitor SLA's of Tasks

Customise Activity Reports

Manage Documents Centrally